Returns & Exchanges

At VINEVIDA, we want you to be completely satisfied with your purchase of our premium essential oils and beauty products. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Contact our support team within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring that bottle caps are tightened to prevent leakage during transit.

3

Ship the Items

Affix the provided shipping label or address the package to our warehouse, then drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned products, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing